Terms and Conditions

These Terms and Conditions ("Agreement") govern your use of our online e-commerce website (ACRYSTALSHOP.COM and your purchase of products ("Products") from [A Crystal Shop LLC. ] . By accessing or using our Website and making a purchase, you acknowledge that you have read, understood, and agreed to be bound by this Agreement. If you do not agree with these terms, please refrain from using our Website.

1. Product Information: 1.1 Product Descriptions: We strive to provide accurate and up-to-date descriptions and images of our Products. However, we do not guarantee the accuracy, completeness, reliability, or timeliness of any information on our Website. The colors, sizes, and shapes of the items may vary slightly from the images shown.

1.2 Pricing: All prices listed on our Website are in [USD] and exclude applicable taxes, shipping, and handling fees. We reserve the right to modify prices at any time without prior notice.

1. Ordering and Payment: 2.1 Order Placement: By placing an order through our Website, you confirm that you are legally capable of entering into a binding contract and are at least 18 years of age. You agree to provide accurate and complete information necessary for order processing, including your shipping address and payment details.

2.2 Order Acceptance: Upon receipt of your order, we will send you an email acknowledging its receipt. This email does not constitute acceptance of your order. We reserve the right to accept or decline your order in our sole discretion. In the event of order cancellation or rejection, we will refund any payments received.

2.3 Payment: We accept payment by way of PayPal, Square, Apple Pay Credit/Debit cards. By providing your payment information, you authorize us to charge the specified amount for your order, including applicable taxes and fees. All payments are processed securely, and we do not store your payment details.

1. Shipping and Delivery: 3.1 Shipping: We will make reasonable efforts to process and ship your order within 7 business days. Shipping costs and estimated delivery times will be provided at the time of checkout. We are not responsible for any delays, damages, or lost packages incurred during transit, which are the sole responsibility of the shipping carrier.

3.2 International Shipping: We currently do not offer international shipping . Please note that additional customs duties, taxes, or fees may apply, which are the buyer's responsibility. We recommend checking your country's import regulations before placing an international order.

1. Returns and Refunds: 4.1 Return Policy: We accept returns of unused and undamaged Products within 14 from the date of delivery. To initiate a return, please contact our customer service team and provide the necessary details. You will be responsible for the return shipping costs unless the return is due to our error or a defective product.

4.2 Refunds: Upon receipt and inspection of the returned Product, we will issue a refund to the original payment method within 5 business days. Please note that we reserve the right to refuse refunds if the returned Products do not meet our return policy criteria.

1. Intellectual Property: 5.1 Ownership: The content and materials on our Website, including text, images, graphics, logos, and trademarks, are owned by A Crystal Shop LLC. or its licensors and are protected by intellectual property laws. You agree not to use, reproduce, modify, or distribute any content from our Website without prior written permission.

5.2 User Content: By submitting any content or materials to our Website, including reviews, comments, or testimonials, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, translate, and distribute such content in any media.

1. Limitation of Liability: 6.1 Disclaimer: We make no warranties or representations, express or implied, regarding the accuracy, reliability, or completeness of the information on our Website or the quality, safety, or suitability of the Products. Your use of our Website and purchase of Products are at your own risk.

6.2 Limitation of Liability: In no event shall A Crystal Shop LLC, its directors, employees, or affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Website or the purchase of our Products. Our total liability shall not exceed the amount paid for the specific Product giving rise to the claim.

1. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of United States, without regard to its conflict of laws principles.

7.2 Dispute Resolution: Any disputes arising out of or in connection with this Agreement shall be resolved through good-faith negotiations. If the parties are unable to reach a resolution, the dispute shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA). The arbitration shall be conducted in Mississippi, United States, and the language of the arbitration shall be English.

1. Amendments and Severability: 8.1 Amendments: We reserve the right to modify, update, or replace this Agreement at any time without prior notice. Any changes will be effective upon posting the revised Agreement on our Website. Your continued use of our Website and purchase of Products after the changes will signify your acceptance of the modified Agreement.

8.2 Severability: If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.

1. Entire Agreement: This Agreement constitutes the entire agreement between you and A Crystal Shop LLC regarding your use of our Website and purchase of our Products and supersedes any prior agreements or understandings.

If you have any questions or concerns about these Terms and Conditions, please contact us